Career History

1. December 2015 Present

   Costco Wholesale (Corporate)

   IT Product Owner

   • Product owner for OS Platforms Agile development using Azure DevOps and ServiceNow
   • Oversaw the development of automated self-services for AIX, Red Hat, and Windows Server lifecycle management

   Unix Systems Administrator

   • Enterprise Linux administration (RHEL 5–9, AIX 6–7) supporting SAP, Oracle, WebSphere, and other critical platforms
   • Configuration management at scale using Puppet, Ansible, and Git
   • Lead audit contact for SOX, PCI, and HIPAA compliance standards
   • Change management liaison for policy and workflow optimization across teams
   • Onboarded and trained new team members; maintained team documentation and procedures
2. April 2015 2017

   Bellevue College

   Adjunct Teaching Staff — Institute of Business and Information Technology

   • Instructed Using & Supporting Linux and Administering a Linux Server courses aligned with LPIC-1 and CompTIA Linux+ objectives
   • Taught classes of 8–24 students across hybrid and in-person 2–3 hour sessions over multiple quarters
   • Designed lesson plans, lectures, and assignments; managed course content and grades via Canvas LMS
3. June 2006 November 2014

   Sno Falls Credit Union

   IT Administrator & Marketing Specialist

   • IT administrator handling domain management, Tier I–III help desk, telephony, patch management, and disaster recovery
   • Designed and launched a redesigned organization website and intranet; assisted with rollout of a new in-store branch location
   • Installed and configured Asterisk VoIP telephony across multiple locations with automated menus, agent queues, voicemail, and faxing
   • Led physical-to-VMware virtualization migration including vendor selection, system design, deployment, and ongoing support
   • Marketing lead for web, print, and digital signage campaigns; coordinated events and community relations programs
   • Represented the IT department to the board of directors on technology strategy, policy, and department status
4. August 2005 June 2006

   Excell Data Corp.

   Resume Processor

   • Data entry using Microsoft Outlook and proprietary database systems
   • Customer service via front desk, email, and phone; general facilities support